By accessing this Web Site you agree that Virgin Atlantic Holidays will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in this Web Site or from your access of other material on the internet via web links from this Web Site. 15.1. 16.2 You acknowledge that the suppliers providing your holiday, including but not limited to airlines, hotels and excursion providers, will need to comply with national and/or local guidance and requirements relating to Covid-19, and have implemented certain measures as a result. 12.6. years of age may be subject to additional costs. (ii) If you fail any tests, checks or other measures imposed by a supplier, airline, port or airport, border control authority or other government body or local authority or fail to submit for testing or assessment when requested to do so, and as such you are denied entry to board the flight, entry to the destination, access to the services or you are otherwise unable to proceed with the holiday, or that portion of the holiday. Be sure to provide your Flying Club membership number when you arrive at Enterprise to pick up your vehicle. People often save miles for years to get a reward flight, so impose a swingeing 25% penalty if they had to cancel even many months before departure was simply not on. Total peace of mind:Choose from a wide choice of fleet with a company you can trust. Customer service plan Read more. To finalise the amendment, one of our customer advisors will phone you. When you use thepremium limousine servicesof SIXT ride (Business & First Class). Virgin Bookings made by credit card or debit card no longer incur a fee. 2022 Virgin Atlantic Airways Ltd. All rights reserved.Registered office: Registered office: The VHQ, Fleming Way, Crawley, West Sussex RH10 9DF But if you need more help, just give us a call on 0344 472 9646. This in turn may make it difficult for you to book other airline tickets. Please see clause 16 for changes and cancellations after departure, as a result of Covid-19. Please note: Drivers must be over the age of 21 to hire a car unless otherwise specified. If this occurs overseas then you will become responsible and liable for arranging and paying for your return journey home in addition to any other members of your group who cannot or will not travel without you. Find Enterprise at more than 450 locations throughout the UK and at your favourite destinations throughout Europe and North America. Please note that if you transfer your holiday to another person, you cannot transfer your holiday insurance. For more information on key rights under the Package Travel and Linked Travel Arrangements Regulations 2018: https://www.legislation.gov.uk/uksi/2018/634/contents/made, Virgin Atlantic Holidays Website Conditions. You should check your e-tickets very carefully immediately on receipt to ensure you have the correct flight times. Carriage of passengers and baggage on flights operated by Virgin Atlantic is subject to theConditions of Carriage. 9.3. 1. If your passport is in its final year, you should check with the Embassy of the country you are visiting. Booking through Virgin Atlantic Holidays Retail Stores and Call Centre. If we reasonably feel unable to properly accommodate the particular needs of the person(s) concerned, we reserve the right to inform you of this. Over the last 20 years our dedicated team of Special Assistance co-ordinators have helped and assisted millions of customers travel independently with ease and comfort. You can ask for copies of the travel service contractual terms, or the international conventions, from us at the contact details provided. In the event of any discrepancy, please contact us immediately as it may not be possible to make changes or corrections at a later stage, without incurring amendment charges. Unavoidable and extraordinary circumstances means any events or circumstances which neither we nor the suppliers of any service(s) in question could have foreseen or avoided, even if all due care had been exercised. If you wish to make a special request, you must do so at the time of booking. WebI requested a refund from Virgin over the phone yesterday for my trip booked for 25th April (flights only with Virgin Atlantic, but I had to speak to Virgin Holidays about it for some reason). Cruise liners can refuse boarding and will not accept any responsibility if the requirements are not met. Pre payable State/Local Taxes and Surcharges. Please note: Certain arrangements may not be amended after they have been confirmed and any alteration could incur a cancellation of your travel arrangements and a cancellation charge of up to 100% of the relevant part(s) of the arrangements. Pursuant to clause 17 above, we do not accept liability for any items or experiences including excursions, activities or events booked using resort credits. Or dive right in to our 2021 holiday offers. Alternatively, you can email the team at groups@virginholidays.com. Wherever you go, we're already there. For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information please visitwww.gov.uk/travelawareand follow@FCDOtravelGovUKandfacebook.com/fcdotravel. We will not pay you compensation where we make a significant change or cancel more than 12 weeks before departure, or in the event of unavoidable or extraordinary circumstances. There will be a charge of 30 to amend each name. Earn points Earn 2 points for every 1 spent Conditions of carriage 5. Other services and products described in this Web Site may well be subject to terms and conditions, details of which may be obtained from Virgin Atlantic Holidays or their service provider (as applicable). If you book and pay for your ticket through our Customer Service Centre, website or our airport ticket desk, and are unable to travel you should contact us regarding a refund. By continuing to browse the site you are agreeing to our use of cookies. More information is availablehere. If you wish to cancel your booking after we have issued a confirmation invoice to you, the lead name on the booking must inform us as soon as possible and the effective date of any change shall be the date that we receive notification from you. The minimum number required for the booking to go ahead will be provided to you at the time of booking, along with the time limit for us to tell you if your booking has to be cancelled due to the required minimum numbers not being reached. 1.3.4Images, trademarks and brands displayed on this Web Site are protected by copyright and other intellectual property laws and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s). Bear in mind you may have to wait longer than expected. We can no longer allow passengers to travel by accepting marriage certificates or decree absolutes in conjunction with a passport. * In some instances, your deposit may represent more than 30% of your booking, in which case whichever is the higher between the deposit you have paid and the % indicated in the table above, shall be charged. Were a brand thats recognised as a worldwide leader in the car rental industry. Contingency Plan for Lengthy Tarmac Delays. We strongly advise that you take out a policy of insurance in order to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses, as well as ensuring you have cover for any activities you have booked, including additional cover for skiing/extreme sports/adventure travel and all other activities you have booked. Sometimes however, things do not go according to plan and if you feel that we have not lived up to your expectations, or that we could improve our service in some way, please let us know. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. What visas and documentation do I need to take on trip? It is unreasonable to take no action whilst on holiday, but then to write a letter of complaint upon return. We will try to respond to your email within 24 hours. We reserve the right to decline any booking that is conditional upon any special request being met. Travel to certain destinations may involve greater risk than others. The good news is that, if you cancel The Platinum Card, you receive a pro-rata fee refund. Virgin Atlantic Passports, visas, health requirements and travel documents. Virgin Atlantic Holidays may also change, suspend or discontinue any aspect of the Web Site, including the availability of any features, information, database or content or restrict your access to parts or all of the Web Site without notice or liability. We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Atlantic Holidays website. These measures will not have a significant impact on your enjoyment of the holiday and all measures will be taken with the purpose of securing your safety and those around you. Read more about delayed baggage. Show your Flying Club membership card on collection of the car. The following rates are excluded from mileage collection: Wholesaler rates, US Army, leasing, SIXTI, trucks, ADAC, long term rentals, Deutsche Telekom, EADS, Capgemini, Infineon Technologies AG, Saint-Gobain, REWE, SAP, IDS Scheer, accident substitute cars, and certain special Internet offers. Certain rates, e.g. Customer service and commitment to our passengers has been the driving force behind our brand. We will have no further obligations to you and/or the members of your booking and will not be liable for any damage, loss, refunds expenses, or other costs incurred by you or the members of your booking as a result, including, without limitation, any return travel arrangements, the costs of cleaning, repairing or replacing property lost, damaged or destroyed by you, compensating any passenger, crew, staff or agent affected by your actions and diverting the aircraft or ship for the purpose of removing you. Opening hours: Monday to Friday. This will likely include specific requirements regarding personal protective equipment including but not limited to, the wearing of face-masks by guests/ consumers and staff members, social distancing, maximum number restrictions on the use of certain facilities, designated alternative entrance and exit routes, mandatory hand sanitisation, limited entertainment options and limited food/drink availability. TRAVEL AWARE STAYING SAFE AND HEALTHY ABROAD Virgin Atlantic 1.1The contents of the Web Site are intended for your personal non-commercial use. Bookings made by credit card or debit card no longer incur a fee. We continue to review this and working to open up these options to more customers. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. You must inform us without undue delay of any issues with any of the travel services included in your booking please see clause 13 (If you have a complaint) for how to make a complaint in destination. Please also see clause 11.1 (Air Passenger Rights and Air Travel Organisers Licensing (Amendment) (EU Exit) Regulations 2019). Flight disruption policy Read more. Dont worry if youve missed a payment or just need a little more time to pay; we have options available to help you. If the price increase exceeds 8% of the price of the package, the traveller may terminate the contract. 7.6. Complete flexibility:Rent from over 5,000 locations worldwide including over 120 in the UK - plus there are no additional charges for amendments or cancellations. 2. With more than 2,200 locations in over 105 countries, and the largest premium car fleet in the world, SIXT will have the perfect vehicle for you no matter where you are traveling to. As most airlines do not permit name changes after tickets have been issued for any reason, these charges are likely to be the full cost of the flight. There is always at least one trader who is liable for the proper performance of all the travel services included in the contract. Qualifying rentals are car rentals of a single vehicle for one (1) or more consecutive days (a qualifying rental means each consecutive twenty four (24) hour period). We will be fully responsible for the proper performance of the package as a whole. Criminal proceedings may also be instigated. We are continually reviewing our flying schedules,taking into accountthe Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday. I have just returned from my trip and would to complain about a certain aspect of my holiday. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). (One caveat: if you cancel, you will have no travel insurance if you have no other cover. Minicom number: 0844 209 0747, If youre overseas, contact your local Virgin Atlantic Reservations Office:Tel: +44 (0) 344 209 7777 If you book arrangements other than a package holiday (e.g. unused flights, unused car hire or as a result of early check-out). You can also log into Manage my booking to find the details there. 5. They are based on a minimum stay, are non refundable and you cannot subsequently change dates or flights. When you buy an ATOL protected flight or flight inclusive package from us you will receive an ATOL Certificate. Reliability and assurance:A complimentary 24 hour roadside assistance service anywhere in the UK, the USA and most countries throughout the world. After departure no refunds will be made on any unused or part-used components of your holiday (e.g. You must ensure that you reserve your Theme Park Days with your Disney Park Ticket to secure your days at the Disney Parks as soon as possible after receipt. Cancel options - Virgin Atlantic We value our employees and customers as much as a member of the family. Our travel experts are on hand to help you book your next holiday. View and Amend My Booking | Virgin Atlantic Most countries now require passports to be valid for at least 6 months after your return date. If youre unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. In order to confirm your chosen arrangements, you must pay a deposit (which, for some elements of your booking may be non-refundable), which may be higher than the standard deposit in order to secure specific types of airline tickets, hotel, Disney Park Tickets, tours, cruises, etc. The lead name shall be liable for: (i) the full payment of any deposits and balances; (ii) the payment of any amendment fees or cancellation charges; (iii) providing the details all the persons named in the booking to us; (iv) passing on any and all information issued by us to all persons in the booking including, without limitation, our booking confirmation invoices and these Booking Conditions; and (v) the conduct of the persons in the booking. 10.7. Therefore, you will benefit from all EU rights applying to packages. If they are not, you will be unable to board the flight. Travelplus car hire | Virgin Atlantic If you have non-refundable trips booked for the future, ensure you buy alternative coverage as soon as you cancel as, of course, you could fall ill at any time.) 3.6. Your Virgin Points will be added to your account up to 10 working days after the rental has taken place. 11. 4.2. 1.12 FOR ALL Walt Disney World TICKET HOLDERS: For Disney Park entry, both a valid ticket and a date-specific theme park reservation via the Disney Park Pass System are required. All cancellation charges become payable by you immediately upon confirmation of the cancellation, in accordance with clause 9.1. Keep all copies of your original receipts until the correct amount ofpoints appear on your account. General SIXT Terms & Conditions apply. WebIt is suitable for children (both able bodied and disabled) between 2 and 4 years old, weighing between 22lb - 44lb (10-20kg), whose height is 40 (100cm) or less and who can sit upright in their own aircraft seat. First name (s) If you used a middle name (s) when making your booking, you'll need to enter this alongside your first name. Drivers between 21 and 24 1.9 If booking within 12 weeks of departure, full payment will be required by credit card or debit card at the time of booking. Cancellations and amendments made to bookin g You have the right to cancel your booking with Virgin Holidays Ltd at any point, however cancellation charges may apply. Such charges will be advised at the time of booking. By making your booking with Virgin Holidays Ltd you are accepting such charges. Discounted rates are ineligible for Virginpoints including rentals involving free, complimentary, non commissionale travel industry rate rentals and tour rate products (rentals as part of a holiday package), rentals under corporate agreements, insurance replacement and body shop rentals. If the organiser or, where applicable, the retailer becomes insolvent after the start of the package and if transport is included in the package, repatriation of the travellers is secured. Please note: Drivers must be over the age of 21 to hire a car unless otherwise specified. Only one change of departure date, per booking may be permitted, subject to availability. Cancellation policies and other important information. In addition, where possible we will notify you by sending you a text or email message providing you give us your mobile phone number or email address at the time you make your booking or via My booking. We reserve the right to increase or change the administrative fees referred to above at any time. 14.1 If youre in difficulty whilst on holiday and ask us to help we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. If you make a booking with us through our dedicated retail stores or call centre rather than booking online, a non-refundable booking fee will be charged. In order to do this, we try to provide you with as much information as possible about the policies and procedures that may affect your travel including: Booking policies and mistakes WebCancel booking We couldn't find any reservations with the information you have provided. Web1. From time to time we may offer different fares. With over 5000 locations in 168 countries, find the car you need wherever you need it and earn Virginpoints every time you rent with Avis. Offer valid at participating National locations in Europe and North America. We will not, however, be responsible for covering the cost of any curtailment of your holiday, missed transport arrangements, additional accommodation required, or other associated costs incurred by you. 6. 12.3. Our Customer Service agents will advise you of other fares that may be available and will help identify the lowest published fare for your needs. This limit doesnt apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notify us of these needs at least 48 hours before the start of your holiday. Full details of these rights will be available from the relevant airlines. In the US and Canada, earn 1000points per rental and experience choice of vehicle at more than 60 airport locations. Flexibility warning: Cardiff airport parking Head for Points The carriage of passengers, baggage and cargo by air is subject to the Conditions of Carriage and regulations of the carrier concerned. The latest flight timings will be shown on your tickets which you will receive electronically approx. 13.4 We are a Member of ABTA, membership number V2043. When we are acting as an agent, the Principal providers details will be communicated to you. 3.2. 3.4. You will be charged 100% of the price of all part-used components. Rentals on consecutive days without a flight in between will be considered one rental. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Website bookings must be cancelled in the first instance by calling our Customer Service Centre and subsequently applying for a refund, within the 24 hour time frame. For a 7 night holiday please search for 8 nights. 12.4. How do I do this? Virgin Atlantic You should consult your doctor for current recommendations and information on inoculations or vaccinations before you depart relevant to the destination you will be visiting or transiting through. We try to ensure that information contained on this Web site is accurate and up to date. If you book and pay for your ticket through a travel agent you must apply to them for your refund or refund advice. You can book online directly with Hertz. This is how it now works: Economy Light tickets get a seat allocated at check-in, but passengers may also book a preferred seat for cash in advance if they wish. The lead name on the booking must also promptly update us of any changes that may occur after booking but prior to departure. Customers can choose from a mix of different vehicles, starting with compact automatics and going all the way to vans. Delays and disruptions are a frustrating but sometimes inevitable part of air travel. There must be 1 adult per child under two years of age travelling, please adjust your passenger number, To book online please select a maximum of 9 passengers, to book 10 adults or more please call 0344 557 3978. Keep informed of current travel health news by visitingwww.travelhealthpro.org.uk The conditions of contract (which incorporate by reference Virgin Atlantic's General Conditions of Carraige for passengers and baggage) are a precis of the main principles of theConditions of Carraige. All such implied terms and warranties are hereby excluded. Once completed and approved, the ESTA application is valid for two years and allows multiple visits without the need to reapply. Visit National Car Rentalto make a reservation and earnpoints on your rental. We understand that occasionally booking errors occur and if you make a booking on our own website and find you've made a spelling error with a name on the booking, we'll change this free of charge (you can't transfer a ticket to a completely different person though). Cookie statement | In order to give you some thinking time, if you call our Customer Service Centre directly or make a booking on our own website www.virginatlantic.com we will allow you: These apply for a maximum of 24 hours after the reservation is made as long as that reservation is made one week or more prior to a flight's scheduled departure. WebYou, or any named member of your party, may cancel your travel arrangements at any time prior to departure (subject to any cancellation charges) but you are only permitted to cancel any individual component part of your travel arrangements providing your remaining Once the payment has been made, your tickets will be sent to you with your ticket reference within 5 days [of booking], where upon you will be able to access the Disney Park Pass System. 10.2. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Should you decide to cancel due to a price increase of more than 8%, you must exercise your right to do so within 14 days from the issue date printed on your invoice. The car must be rented in the members name to earn mileage and only one Flying Club member per car rental will be credited with points. Terms and Conditions | Virgin Atlantic Holidays Dont forget to: All rentals are subject to availability and Hertz standard Terms & Conditions apply. A full and valid passport is required for destinations we feature (including for children) and visas (transit, business, tourist or otherwise) may be required for some destinations - and depending on the passport you hold.
Top Of The Rock Missouri Golf Cart Tour, Dunedin, Fl Mobile Homes For Sale, Why Did Kathleen Nolan Leave The Real Mccoys, Articles V